LATEST NEWS AND UPDATES

When a product in Epos Now doesn’t link to your Wix Store, it’s almost always caused by missing or mismatched data — not an error.This guide explains exactly how linking works, why a product may not link automatically, and how you can fix it. How Orion Links Your Products Whenever a product is updated in Epos Now, Orion tries to match it to a Wix item using this order: Barcode (best match) SKU If a match is found, Orion instantly links the product and begins automatic: Stock

Orion includes a powerful notification system designed to keep you fully informed about what’s happening inside your integration. Every time a product is synced, linked, updated or processed, Orion creates a clear, human-readable notification so you always know what changed and why. Where Do I See My Notifications? You can view your notifications inside your Orion dashboard: Unread notifications appear at the top Notifications also appear instantly while you are using Orion.

The Sync All function in Orion lets you refresh every product in your catalogue with one click.It is designed for occasional use when you need to reset or re-align all products, especially after bulk changes in Epos Now. What Does “Sync All” Actually Do? Sync All sends a single event to Orion that tells it to re-sync every active product for your store. For each product, Orion will perform a full pass: Fetch the latest product data from Epos Now Check & update the product rec

Orion is designed to keep your Wix Store and Epos Now account aligned in real-time, but that doesn’t always mean “instant”.This guide explains what actually happens during a sync, how long each step takes, and why timings may vary. How Orion Syncs Your Products (The Real Flow) Every time something changes in Epos Now (price, stock, barcode, product details) Epos sends an event to Orion.Orion then processes each affected product individually and performs a full pass: Step 1 —

Orion is our next-generation integration for connecting Epos Now with your Wix online store.It replaces the older “Legacy” syncing system and introduces a faster, more reliable, event-driven platform built on modern cloud technology. Orion is currently in active rollout, and features will continue to evolve as we move all users across from the legacy version. Why We’re Moving to Orion The original “Legacy” system was built using Wix Velo code talking to an AWS service. It rel

This article is written to provide clarity on the application and its Features & Benefits. This article contains the features that are supported, anything outside this article may be within development phases of the new product as we are constantly making changes to the other features like import, export and product editor. Useable Wix Apps Our integration only works with Wix Stores, it does not integrate with Wix Restaurants or other Wix Apps. Please ensure you are using Wix

The source of truth within the application is, and always has been Epos Now. This means, Wix stock levels and pricing will be overridden with the data that's in Epos Now, NOT what's in Wix. Example. Wix shows a linked product with a stock level of 18 and a price of £14.99. Epos Now shows a linked product with a stock level of 0 and a price of £10.99 During a sync the Epos now data WILL overide the wix data, this means after the sync the below will occur. Wix shows a linked p

The Problem A product on Epos now is not syncing inventory with Wix Stores The Solution There are a range of things that may cause this to happen. Follow the below steps to ensure your ready to go. Ensure your products have a matching Barcode between Epos Now and Wix Stores. This means the Epos Now Barcode is put within the Wix Product SKU field. Ensure your products are linked (green status on the left hand side of the product list). Ensure your product within Wix Stores is

We have upgraded the Wix Order API to now allow the Wix orders to be sent to your connected Till Printer. There is a small initial setup process you need to do to ensure this happens. I have attached a Guide on this article on how to setup the Order Printer in Epos Now. You also must have categories in Epos Now setup for the printer facility to work. Firstly your products must be in categories, and secondly you must have a order printer setup to those categories. Go into you